There is no expiration date on making an error - OP if you sent the wrong colour - your customer never received what they ordered - that’s not your customer’s fault in any way.
Send a replacement and a hand written sorry note, along with a 10% off next purchase coupon code.
If you can’t afford an $$ advertisement, should you even be in business?
And if you’re going to be a consultant, why not run an ad?
And there are soooooo many options, a thrifty nickel if they distribute in your county, is usually considered a newspaper, read chapter 50 - many options listed
And when you read it, you’ll see the regulation is 70 cents per square inch - so at that price - you could afford an entire page as, right?
Call the bank you filed paperwork with, and/or call the sba, and/or call the # listed on the check if there is one
How did 50 units cost you $1000 ?
You were robbed
But also, sad that your mom isn’t more supportive
Head to YouTube, watch half a dozen videos, figure out how to minimize your costs more, network with people and find better suppliers
You can try a pre order program - get enough people to pay in advance - then go for it
Good luck
5 posts for the same exact question
Many answers already, that I guess you don’t think we’re good enough?
All you want to do is change a logo - not even the name….
I think you’re drastically overthinking this - you’re a small company - are people buying your product “for the logo” at all - very likely - NO
This will be similar to sports… when the team changes colors or locations or so on - some fans buy all the new stuff - some fans buy up all the old stuff because they don’t like the new stuff, and some just walk away since the old thing they loved no longer exists…
Most “brands” on reddit are not really brands yet, slapping your logo on a backpack and a hoodie isn’t really a “brand” - you’re just reselling common utilities with the minor modification of your logo slapped on - - but it’s a start - - you’re trying to continue on the path - - you’re hoping that the rebranding will accept your sales and your growth - - hopefully that happens for you …
But, you’re on reddit, asking for free advice - which ( probably ) means you’re so small and so new you can’t afford professional analysts/designers/marketing experts ( yet ) - - so you’re out there competing against 7,000 other vendors/sellers/brands/etc
It’s not the logo that makes companies successful, it’s not the font, not the color… it’s advertising, it’s quality, it’s price, it’s service, it’s a unique offering…
Why buy your backpack unless it’s better quality, unique, better price, better service, etc - right?
And how do I ever know about your backpack - unless you spend more on advertising than the other dozens of companies who spend millions on advertising…
It’s a long uphill battle, you’ll always have to work harder, give better service, deliver higher quality, etc - because the giant companies out there will always outspend you on ads and so on…
Best wishes
This has been asked and answered here dozens of times
There is no magic answer
If it’s somewhat cheap - just send a new unit while waiting on usps investigation.
If it’s too expensive - you should have insured the unit and usps will either pay out or not. If you didn’t insure the item - was that your choice or the customer declined insurance? If the customer had no way to make that choice - your fault - send new unit. If the customer declined - their fault.
You don’t give enough info to give any more useful advice but overall the feedback has been to work with the client to try to fix the situation because that’s part of the cost of doing business.
Same as sports… when the team changes colors or locations or so on - some fans buy all new stuff - some fans buy up all the old stuff because they don’t like the new stuff, and some just walk away since the old thing they loved no longer exists…
Most “brands” on reddit are not really brands yet, slapping your logo on a backpack and a hoodie isn’t really a “brand” - you’re just reselling common utilities with the minor modification of your logo slapped on - - but it’s a start - - you’re trying to continue on the path - - you’re hoping that the rebranding will accept your sales and your growth - - hopefully that happens for you …
But, you’re on reddit, asking for free advice - which ( probably ) means you’re so small and so new you can’t afford professional analysts/designers/marketing experts ( yet ) - - so you’re out there competing against 7,000 other vendors/sellers/brands/etc
It’s not the logo that makes companies successful, it’s not the font, not the color… it’s advertising, it’s quality, it’s price, it’s service, it’s a unique offering…
Why buy your backpack unless it’s better quality, unique, better price, better service, etc - right?
And how do I ever know about your backpack - unless you spend more on advertising than the other dozens of companies who spend millions on advertising…
It’s a long uphill battle, you’ll always have to work harder, give better service, deliver higher quality, etc - because the giant companies out there will always outspend you on ads and so on…
Best wishes
So whatever you would charge the client normally, add 5% to your quote - now you no longer have a separate “credit card fee”
Alternatively, add 5-10% to all of your quotes to account for increasing costs, fees, etc
Then for cash or check payments you can offer a small discount if they ask, but I would max the discount at $25-50 depending on the size of the job, maybe go to $100 max discount for really big jobs
So you and your friend ran a successful car rental business in Ukraine?
I think the last one might help you most, but all worth watching
At such low rates, I’m not sure it’s worth your reputation/time/energy to hire 1099 contractors
A simple “sorry I am fully booked, but here are referrals I trust” - list one person for math, one person for science, one person for engineering, etc - - ideally , the people you list would agree to do the same for you, listing you for the subject you specialize in
If you do that well enough and often enough and all trust each other enough - you could eventually all agree that all appointments are centralized for all of you through ( new master llc ) , and then the master company handles payroll/benefits/healthcare for all of you - and if you do that well enough, you’ll all build it into a new tutoring franchise - growing to several hundred locations
Good luck
So after 7 years, you barely have $3k to shake a stick at and absolutely no idea / no plan / and you’re hoping us random internet strangers can magically save your business?
Sorry, cbd is too saturated and too little demand overall.
Shut it all down and move on before the $3k is wasted too, split the equipment sale and what’s left in the bank with the founders and call it a day
Black Friday weekend, cyber Monday week, Christmas special, Hanukkah special, Kwanzaa special, new years special, 2025 resolutions special
You’re going to sell them so good!
Genocide, war, slave labor, hundreds of thousands of layoffs, inflation, interest rates, I transitioned out of customer facing service during Covid and I’d never go back
It’s been the same forever, Cuba missile crisis, Vietnam, jfk, Iraq war, desert storm, Afghanistan war, 9/11, hurricanes, housing crisis, riots, protests, business tanks every time…
Problem is, holiday spending is very impulse and specific date oriented
Sure, pre order or “expected delivery” will continue to capture some sales but the more prominent that “won’t arrive by Christmas” is displayed, the less conversion op will experience… and on the flip side, if it’s not displayed prominently enough, lots of CC Chargebacks will be filed 12/22/23
Triple is the way
You’ll only open in highly liberal areas
…but your entire business model is anti shoplifting
……are highly liberal areas highly prone to shoplifting?
Interviews, getting anyone to care
I’ve been dreaming of the day I could get my dirt bike, my blinds, and cheap hand sanitizer all in one stop
I’d call the county health department next time it happens
Your state puc ‘might’ be able to help
Depending on your state, there might be statutes that the landlord is violating depending on circumstances
You need legal help not small biz help
13 day old account trying to do advertising for free