Geez, I wasn’t going to do the roast my landing page thing but I get mixed feedback, including a super negative one on one of my previous posts. Some people love the design, some people hate it, so I caved to try and tie break.

Here’s the link: https://www.frequentlyaskedai.com/

Basically I have a service where you can create an interactive FAQ/minimalistic customer help center for your business/website. Think of it like an FAQ page + support chatbot + help center hybrid but simpler and faster. I’ve seen that it improves customer conversion by drawing them into engaging with your content without forcing them to dig through your website or email you (which is a decently high barrier to entry).

  • VegasPay@alien.topB
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    10 months ago

    is this product you offer considered to be highly ranked if the question was asked to Alexa or any other voice recognition query? Does adding this feature to my website give me better VR results?

  • giadanp@alien.topB
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    10 months ago

    Hi! The tool is useful, the overall website lacks a bit of “soul”. It is a nice starting point, and can be improved (iteration is key!)

    First of all, I’d check the content structure. Try to answer all the most important customer painpoints, and than write them in a positive way. For example if the painpoint solved is “A clunky process”, you’re"streamlining processes". Try to isolate and highlight the unique selling points one by one, with a positive spin, and turn them in sentences of approx 80 char. All the benefits of your solution should be there. Is great that you embed your tool to answer your own FAQs but don’t expect people searching for information mainly there, there’s too much all packed together to read for a first time visitor.

    Speaking about visual, try with one font, a basic grey scale to set right contrasts in place, and make the layout a bit clearer. To do so, you can pick websites you like to take inspiration, no need to start from scratches (designers does that too, me included) Than colours can be added (I’d say a couple max in different shades). You’ll find your way to personalize it.

    I’d suggest also some imagery or attractive animation, visual or claim on the above the fold area, as that’s the main relevant area to get visitors attention and interest.

    These are just inputs based on this post, I don’t know the full context (if you already have customers, the product history, etc.) so they are a bit generic.

  • peywrax@alien.topB
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    10 months ago

    I’m guessing the negative feedback is from the color choices. I’d recommend adding some contrasting colors so it doesn’t blend in so much.

    You will also have a better flow adding in stock images (I’m sure you can create with AI) to show something being built.

    Maybe a video/tutorial or GIF that shows how quick it can be built?

    Good luck and great idea!

  • Few_Opportunity8383@alien.topB
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    10 months ago

    Looks okay but contrast is too low. I have no vision problems but I needed to concentrate on it to read. Also, Info is too dense, it makes it look busy (on mobile view). Desktop one looks not so busy. First time it loads a little slow, on good internet connection, lots of people won’t wait more than 3-5 seconds on white page which is loading.

  • chevyguy1558@alien.topB
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    10 months ago

    Do you have any plans to scale beyond a 200 question package? This is actually exactly what I’ve been looking for as an alternative to a full zendesk integration.

  • Rubber-Arms@alien.topB
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    10 months ago

    Marketing expert here. I love your concept, and I think your landing page explains what it does very well followed by the benefits of that, also very well.

    Rather than trying to go into too much detail explaining what it does, you provide an example that they can use to actually see for themselves exactly what it does.

    Overall, I think to this point, it is very succinct and hard to fault.

    For me, it goes wrong once you hit the pricing bit. There are too many unanswered questions.

    • How long am I signing up for?
    • How much notice do I have to give to cancel?
    • Why is there no trial period?

    In short, you are asking people for a commitment, but providing insufficient information. The biggest fault from my point of view is no trial period. Or free plan. People need to be able to install it and see how it works on their site before they will be comfortable signing up to a longer term commitment.

  • pentaclay@alien.topB
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    10 months ago

    This is a super simple to the point Landing Page I would say.

    I think you can start marketing to land some customers, also track user behaviors with Analytics tool, add a chat bot so that visitors can contact first.