So the other day, I let a call from the BBB go to voicemail, they gave me a number and an extension to call. They said they were calling for me, the owner of my business. Would anyone know why they are calling? I did discover it comes from a legit place in Eugene, OR, but I’m not even in the area, so I don’t know why the phone call would even come from there.

Would it be a sales call? Because I’m not interested in joining. So, should I just ignore it if they try and call again? Anyways, thank you!

  • AJ080716@alien.topBEnglish
    1·
    10 months ago

    They may tell you the received a complain regarding your service and if you buy their membership, you’ll have the opportunity to rebut. Funny thing, there probably isn’t a complaint. A few years ago, they called me with scenario and I asked how a complaint was possible if I just filed the business papers a month ago and haven’t opened the business yet. Crickets.

  • Vistavegas@alien.topBEnglish
    1·
    10 months ago

    I’d ignore it. I’ve been in business for 20 years and never joined the BBB. At least in Las Vegas, Google reviews are much more important and the role the BBB plays has been greatly diminished compared to decades ago. Of course, it’s important that you understand your business, market, and clientele They might be important for you.

  • Whosthatgirl999@alien.topBEnglish
    1·
    10 months ago

    My sister got sales calls from BBB at a company she worked for. They wanted to sell her a “good rating” on their website or something to that effect. It could totally be a sales call.

    • Civil_Flower6086@alien.topBEnglish
      1·
      10 months ago

      100% agree. BBB can wholly be ignored.

      Yelp is a mafia as well, you would’ve thought Google Business would make them go extinct but they still have huge Google organic rankings (e.g top 10 brunch restaurant in New York) and Apple Maps uses Yelp reviews to power their business reviews 🤮

      But yeah, BBB calling you in 2023 is like Blockbuster calling you about late fees.