Disclaimer - I work for Justworks.
It likely depends on the remote states that your employees have moved to determine whether a PEO is right for you, or if you can save costs with a payroll-only provider. States like Texas and Florida tend to be pretty light on compliance, but others have a ton of payroll and employment laws to follow. Some companies get frequent state fines when doing it themselves, but some never do. That’s the risk.
The benefit of a PEO is that you have protection from employment compliance laws since we’d be taking on your compliance liabilities and handing the admin on your behalf. A payroll company would offer compliance support, but ultimately you are responsible if you ever get a fine.
Consolidating insurance, workers comp, and any ancillary benefits you offer usually provides a significant cost relief to make it less of an expense, or even a cost-neutral solution. Then you’ll spend less time on admin and have other resources to lean on for you and your employees in the form of HR consultants, additional benefits at no cost, etc. There are cheaper PEOs out there than Justworks, but you’ll want to see if they are a Certified PEO by the IRS, and check if they have other extra fees associated. Happy to chat over DM if you have other questions
Disclaimer: I work at Justworks.
Depending on what your needs are, Justworks or Insperity could be a better fit.
Justworks is focused more on small businesses of your size. We have transparent pricing, 24/7 customer service for both administrators and employees, and intuitive technology/mobile app. We don’t charge any onboarding fees or extras fees (outside of benefits and workers comp).
Insperity’s customer service model has a team of specialists that you’ll get in touch with for various topics such as client liason, payroll specialist, HR service manager, performance specialist, and safety consultant. You have a bunch of channels to turn to, but it can be confusing to get to the right person. Through Justworks, support is responsible for finding the answer you need if they can’t answer it themselves, rather than redirecting you.
Insperity is one of the most expensive PEOs on the market, and charges extras like percentage of payroll. You’ll have to do some math to figure out the total admin fee.
They have more integrations for things like Applicant tracking, Performance management, and HRIS. We integrate with Quickbooks, Xero, and Greenhouse. Otherwise, consider Justworks to take care of everything within the employee life-cycle from onboarding to offboarding.
Insperity health insurance rates can be very competitive since they have a different method of underwriting vs. other PEOs.
Net promoter score is a good method to evaluate the quality of each service. It is a measure of whether customers would recommend using the product based on a scale of -100 to 100. 0 is passive.
https://www.comparably.com/brands/insperity - Insperity (-13)
https://www.comparably.com/brands/Justworks - Justworks - (+55)
https://www.comparably.com/brands/trinet Trinet - (-20)
Lots of info, but hope this helps! I’m sure you’re already in touch with each of us, but DM me if you have other questions.