Dont do it. Read why:

https://crankyboss.org/blog/business-talk/why-you-should-never-post-fake-reviews-for-your-own-business/

Some good ideas here: https://crankyboss.org/blog/business-talk/best-corporate-gift-ideas-we-make-it-easy-for-you-to-choose/

I did Cash + a gift

its never about what you think you know.

Its always about what you dont know. Some people need to learn the hard way.

Go ahead and do it yourself LOL

It all depends on how the year has been and what their performance was like. I am kind but i don’t blindly give either. They need to work for it.

I have dealt with alot of these cases over 20 years in business.

The bank will side with him on the basis its a defective product. Here’s what you can do.

Option A: Ask him to return the product in order to issue a full refund to him. If you receive a dispute from the bank, you will respond telling them you have asked the customer to return the product. They generally accept this and the customer must show proof that you have received it. In some cases I have had the bank reverse the dispute because the customer refused to send the product back.

Option B: Refund the customer, let them keep the product and be done with it.

I used to opt for Option A at the beginning of my business career just because it use to annoy me that the business is always the one who pays the price for everything. I quickly learnt though that some things need to just be written off as a bad debt. It would cost me less to just refund them and have the case closed and my energy wouldn’t be wasted on these sorts of issues. In addition to this, having chargebacks and disputes raises flags against you and if they become too many, the bank can cut off your credit card facility.

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Good Luck :)

A good read here: https://crankyboss.org

don’t know where they get the logic that the 30% shareholder can get paid while they work but you cant. No, thats not on.

Yes been there but not so severe. For the two that did owe in excess of 20K each and ignored calls and emails, i sent them a final email to let them know that i suspected they were trading insolvent and i intended to file a creditors petition and have them made bankrupt.

Both paid in 24 hours. ( I suspect they owed others as well)

never ever do this. here’s why: https://crankyboss.org/blog/business-talk/why-you-should-never-post-fake-reviews-for-your-own-business/

a good read on this and some good ideas: https://crankyboss.org/blog/business-talk/best-corporate-gift-ideas-we-make-it-easy-for-you-to-choose/

Try reducing your prices for a little while. Getting people through the doors should be your number one aim.

Some tips on how to deal with this situation and a good read for anyone in business: https://crankyboss.org/blog/business-talk/recession-what-is-it-how-to-recession-proof-your-business/

two ways only.

1. By telling them and thanking them
2. By proving it to them. Cash is King.