I don’t know of I’m the average consumer, but when I look for a product and service I first read the bad reviews, as the good reviews all say the same thing. If it were just a 1-star and no comment I disregard. If it’s a comment with a company response I will read it all and take the response into account.
I’m not trying to discount your anger but if I’m any judge I’m guessing it won’t have a huge impact.
Reliable employees.
Attempts to solve the problem failed because the people I hired were unreliable. Fwiw, there a a couple reasons why my positions are hard to fill: I only hire part time, the work is physical and outdoors, and it’s not year round.
Employees are my biggest pain point.