We incur high cost to get such quality products and we don’t even charge premium, we charge the same percentage of profit everyone charges but still they don’t care. This makes me feel demotivated to provide good quality products.
We incur high cost to get such quality products and we don’t even charge premium, we charge the same percentage of profit everyone charges but still they don’t care. This makes me feel demotivated to provide good quality products.
They’re coming to you because they want you to solve a problem for them. If the lower quality product solves the problem as well as the higher quality product, why should the care if the product is higher quality?
I need a nail that can hold a 10kg picture. One that can hold a 30kg picture is of higher quality but does do a better job of holding up my 7kg picture.
Customers care able value not quality. A higher quality product doesn’t always create more value