So why this guy contact me about fixing something of his. I gave him a price of how much it was going to be. And then he wanted a breakdown parts versus labor. I don’t like doing that because I know the customer is going to nickel and dime me. Sure enough he goes online and says why are you charging me x amount for this part. It only cost $30 on Amazon.

I explain why my parts cost more etc. And I don’t hear from him again. He sends me a text today asking when is the earliest I can do the job. I don’t want to do the work, I know this guy is going to be a pain in the ass. What are business appropriate reasons/ excuses I can give as to why I don’t want the business.

    • Wyliecody@alien.topBEnglish
      1·
      10 months ago

      When I say I don’t say it politely if that helps. I just say it plainly. But more than anything I’m not interested in a discussion, I don’t want to do the work you need done and I don’t want to talk about it.

    • PanDownTiltRight@alien.topBEnglish
      1·
      10 months ago

      Polite yes, but it’s a lie and doesn’t even remotely give the red flag client a clue. It also invites a follow up call if the client decides to wait.

    • Nilpo19@alien.topBEnglish
      1·
      10 months ago

      It also sounds like a load of B.S. to most people. I have used this in the past. At least half of the time the customer just says they are willing to wait and asks to be put on the calendar in a future opening. Customers know you aren’t booked into eternity.