I have 2 clients - my 1st client is great and they referred me to my second clients. It’s been a struggle to get anything done because they don’t give me a lot of direction. I tried to set up a meeting with both of them. Preferably weekly but open to bi weekly so we are all on the same page. How do I communicate the importance of “communication” between the 3 of us.
What kind of reporting do you share with them? Is it a simple progress update?
We start with simple progress update and then continue to add any new tasks/items that they delegate to us on a weekly basis.
Then we also do a quarterly review so that we can track our progress strategically.
Tell me more about your business…do you only offer plain VAs or do they have industry specializations such as Real Estate, Healthcare etc…