This is to do with business verification. I have submitted 4 videos each time it says our profile is verified and then it just unverified. I don’t know why it’s doing this. I have never dealt with a more incompetent company. I have reached out to support and no one is getting back to me. I have reached out on Twitter and now finally reddit. If anyone knows what to do I would highly appreciate it. Google are going to send us bankrupt.
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Google is ass these days. Ive pretty much stopped using adwords. I have had good results with nextdoor and yelp has been great to me. Social media works still to some extent.
In my experience, if you cannot report or change your google location etc then get a google one account and have a chat. If you have to buy a membership or pay an annual fee consider it part of your marketing budget. I know google maps etc is a very strategic part of marketing these days.
if there is a old business listing at your location you may need to report it as permanently closed before your business can appear on the map.