Maybe the price is too good to be true? They think it’s a scam.

Seriously, raise your prices. If you are providing something of value, price it appropriately.

One of my service lines is doing what you do, only for hospitals, “Sedan Service.” They pay $50.00 one way and $4.00 per loaded mile. This is in a medium cost of living market.

As the others have said, they all over-promise and under-deliver.

Dispatching, forget about it, they can’t handle that.

What you’re going to get is someone to answer your phone, screen out hang ups and wrong numbers, take a name and number and then they’ll call or text you. They’ll also confirm the caller is in your service area and ask them what the problem is, if you make that part of the script.

4 weeks of PTO per year. Shift trades allowed within the same pay-week. PTO can also be cashed in at full value as long as it doesn’t make their PTO bank fall below 80 hours.