• 0 Posts
  • 6 Comments
Joined 1 year ago
cake
Cake day: October 27th, 2023

help-circle
  • jaytaylojulia@alien.topBtoSmall BusinessCustomer cried to me
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    We had a woman who couldn’t find the product she bought from us and was sure she left it here. She didn’t, but she looked very distressed and embarrassed as there were several other people at the store. We ended up giving it to her, and if she found the other to bring it back. We never saw her after that, but we now have a joke that we are dementia friendly, lol Obviously, your situation is different, and you can’t do that, but I thought it was a relevant story. Unfortunately, all you can do is be compassionate and act with kindness.