minus-squareWarmKetchup@alien.topBtoSmall Business•Lost package, customer threatening to suelinkfedilinkEnglisharrow-up1·10 months ago“I also helped her file a claim with UPS” This is the one thing you did wrong. UPS is a subcontractor hired by you, you should be the one filing and handling the claim. I would never have put it off on the customer. I shipped around 400 orders a day when I had my store. linkfedilink
“I also helped her file a claim with UPS”
This is the one thing you did wrong. UPS is a subcontractor hired by you, you should be the one filing and handling the claim. I would never have put it off on the customer. I shipped around 400 orders a day when I had my store.