Backups most certainly are a part of it.

I work with customers that work when I work. NOC Mon - Fri 8am to 6pm

Outsourcing and delegating always starts to make sense when the owner realizes he is supposed to work ON the business rather than IN the business.

I apologize if this comes across as sarcastic or rude… here is what I’ve done…
- I myself drove multiple times until the gas tank was empty, as I wanted to see how many miles I can drive on a full tank. Only once I had spare gas in my trunk.
- another time I drove for over over a week, with a nail in my tire, I was pushing it :)

Nightmare story… I’ve seen a business with malware/trojans on multiple computers. Also they processed credit cards on the same exact computers.

Perspective is key. If the profit, customers and business model is sustainable and the ownership/management has a growth/delegation/security mind set, yes it is a “Match Made in Heaven”

Small detail that I did not specify, 500k in revenue doe snot mean much without specifying the margin :) . Imagine now that is 300k in payroll for the owner and 100K each for the other 2 employees.

If you were to budget, from the actual computer cost to an all inclusive IT solution, how much do you or would you budget per month per employee? A team members computer is replaced every 3 to 6 years.

You bring up valid points. I’m curious of how many employees you currently have, if you don’t mind me asking.
What I mean by security licenses Antivirus EDR, Intrusion Detection and Web Filter.
- A pizza shop with 5 employees, no computers and 1 POS does not have the same requirements AS a insurance company with 5 employees, 5 desktops and 3 laptops, OR a manufacturing company with 5 employees that produces parts for the power grid.
A good in house IT will cost at least 60k per year and it could be a whole lot more. What if they leave, or go rogue. What do you do when they are on vacation?

The biggest down side to in house IT is that their “field of view” is extremely narrow compared to a Managed IT Company that services 15+ clients/environments

Intern IT… I am not saying that this can’t work, BUT in every instance I’ve observed it was a bit of disaster. One specific scenario where the IT person was always the receptionist/assistant and the person changed every 6 months is one of my favorites, as the moment we took over IT, we fixed A LOT of bad IT processes, coincidentally the business grew from 8 to 17 employees

A business owner that just wants to have a few employees, not grow and keep it all in house, it is doable. If you are a business owner with the mind set of growth, productivity, optimization, delegation and security at the same time, outsourcing IT is a critical and invaluable tool.

To make my point a pizza shop with 5 employees and 1 POS needs very little IT, yet if the same owner had 30 pizza shops, outsourcing IT in order to streamline across the board, now that is a thing of beauty and productivity.