Idk about these comments or what your websites sales policy is, but the FTC says merchandise that you didn’t order is essentially a free gift. So they never got their item they ordered and are entitled to a refund or new item sent. (This all varies based on your websites policy and disclaimers).
Idk about these comments or what your websites sales policy is, but the FTC says merchandise that you didn’t order is essentially a free gift. So they never got their item they ordered and are entitled to a refund or new item sent. (This all varies based on your websites policy and disclaimers).