Is she actually a recurring customer of yours? I’m very customer-focused, so I would try to help her or convert her to a customer while holding that we didn’t make the mistake.

“I’m sorry you’re going through this. This is 100 percent from another store, but I want to help you resolve this. If we offered you this item at with XX% rate, would that be helpful?”

I’m very discreet about business successes.

If someone knows about my success and asks about it, I tell them about the struggles I face…working two jobs…80 hour work weeks…spending money to maintain assets…working on weekends…having to take care of customer service issues during my time off…etc

Congratulats on your success. It sounds like it’s time for you to start analyzing your social group to see which friends are your business allies, and which friends are there for other social reasons 🙂🙂

What are the terms for the installment payments? Are they paid from the company’s profit or from another source?

Can you please give a range how much the business is being offered for? 5 figure? 6 figure?

Something like Errand Forgiveness would be super dope.

I’d love to have two or three hours a week to take care of things like doctor appointments, car maintenance, etc.

My company is pretty chill, and let’s us make up time, but it means I end up working through a lot of lunches to cover errands.

The concept needs to be refined to prevent “that one guy from ruining it” but I have a feeling this would be a popular benefit that wouldn’t set the company back much.

Websites like Tripadvisor and AirBNB will be helpful for you.

If your area has a visitors and convention bureau, they will help you plug into marketing resources.

Of you don’t mind me asking, which region are you in?