Seems like actively seeking out user feedback and iterating new features would be critical. Call them up and ask for feedback if they’re not responding to emails. If they’re happy, get testimonials and referrals. Post them to your website. Keep pushing, set a goal of 100k MRR. Way to go!

Funny, I have the exact opposite problem this year as a recruiter running my own agency. Abundant talent and very few good clients/opportunities. I’m 17 years in and have experienced quite a few economic cycles, this one is unusual for sure. Perhaps there’s a way to collaborate?