me and my wife opened our smoke/vape shop a few years ago and sales were doing AMAZING. we had a smokeshop open up a street over from us last year and our sales have plummeted because they have prices set so low that they make probably a buck or 2 off their disposables. i’m at a loss right now, my customer service is top tier. we do giveaways, discount days, a loyalty program but I know im not doing everything that I can. our facebook and instagram does really good. I need to find a way to get more people in! any suggestions? thanks in advance!
How many new customers do you bring in per month? Has that number been decreasing? A lot of what you mentioned you’re doing sounds great for customer retention and repeat buyers, but it sounds like you may be missing the mark on acquiring new customers.
I would recommend some local SEO (I’m biased because that’s my profession) but honestly if you’re somewhat tech savvy and know how to edit your own website, you can do it yourself with enough time and research.
Any questions, I’m an open book!
thank you! yes I have someone who has published our website never thought about SEO going to make sure I get all of that taken care of thank you! i was thinking good reviews would take me far enough.