We are picky. We notify people up front. We kick out more customers than our competitors. These are customers who make everyone else there unhappy and our team miserable. How can I best get the rules across to these idiots clearly and/or gatekeep reviews better? As we know, no customers can read anymore.
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Damn you sound really hostile.
Could you provide more context? What is your business and what’s the relationship to the customer? What are they doing that makes people miserable?
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that is not how this whole thing works, you sound like you may be a bit of an asshole, working on that may be the quickest way to improve customer relations.