I am a dentist. I felt strongly that half my staff was against me (4 of 7 employees). So I fired them. I inherited them when I bought my business a few years ago. I am very ethical but I do care about gross revenue (as any owner should). They never fully embraced caring about revenue production or understanding that bonus pay is tied to profitability. Nonetheless, I feel it is a failing on my part as a leader that they as a group were not on my team. What can I do as a small business owner to display better leadership and engender better office morale. I should mention that I pay above market wages, have better benefits than market competitors, work with my employees to satisfy the number of hours they need and I run a schedule that is very predictable 8-5 with a lunch and we do not deviate. Further, we take great care of our patients and the staff never has to worry about patient satisfaction or quality of care. Thank you for your input.

    • ProfitTheProphet@alien.topB
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      I am and OP is wrong. This whole thing reeks of “you should be happy I’m your employer” attitude rather than trying to meet the expectations and needs of your staff. Sure sometimes that’s not possible but he’s done little to explain why his business is good to work for and more complaining about how ungrateful his employees were.

      Terrible leadership, and inability to listen about his faults.