Hello,
I have been advertising for what was always going to be a small event. I was optimistically hoping for at least 30 ticket sales, would have been happy with 20 but with 2 days to go I have only sold…6
There have been LOTS of people clicking on the advertising and tagging friends etc in the promotional posts so MAYBE there will be some on the day sales but still with only 6 sold I am on the fence about cancelling and refunding the 6.
The thing is, if I go ahead and run it anyway, it’s not so much running the event at a loss that I am worried about. As it stands I will only be out of pocket about $500 which isn’t the end of the world. It’s not wanting the few who have purchased (and the venue manager) to walk in and see an empty room.
I can’t decide what is more harmful to the brand for any potential future attempts at the event (which I still think has promise, might have just got timing, format, pricing wrong):
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Cancelling the event at the first time of trying to run it
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Running it and having an empty room which is then awkward for the guests
Thoughts?
I would invite some guests free of charge to fill the room and use this event to get some good marketing materials for the next round - photos, videos, testimonials, social media chatter, etc.
Yeah crossed my mind, but with such a small guest list so far it would be too easy for someone who paid to find out they were only of the few who didn’t get in for free
You can easily offer the 6 some free food/drinks and/or discounts on future events or some exclusive access. The original advice above is exactly what I would do, fill the room up however you can and use that as an opportunity to do better next time! Onward!
What type of event is it?
It may not be too late to salvage, but I’d need more details.
Board game tournament in a pub/social venue. Most of the social media interaction so far is people just being surprised that it exists (in a good way I think?) but then aren’t converting to sales so I am getting the sense that there is interest but scepticism
Are there any incentives to show up? Do you get free food? A free beer? Something else?