I’ve been renting office space from a very nice owner who has a commercial management company overseeing the rentals. They debit from my account automatically every month. I just got an email, not even an email, but a blank email with a pdf attached.

They are transferring the bank fees onto us:

  • Credit Card: 3.49% per transaction
  • Debit Card: 9.99 per transaction
  • eCheck: 2.49 per transaction

I asked if I could just send them a check and they said no, that this is the only way. Is that legal? Can they not provide an opportunity to send them rent without an additional transaction fee applied to me? I get it, they can be a lot. However, I eat that cost in my own clients and keep that in mind in my pricing.

Just wanted to know your thoughts on this, thanks!

  • teamhog@alien.topB
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    10 months ago

    What does your lease indicate about payments? Follow those options.
    If that doesn’t work I’d reach out to the owner.

  • rootdet@alien.topB
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    10 months ago

    Oof those fees, particularly debit and echeck is priced to be profitable for them. They are not passing true cost.

    I’d also point out the max they can surcharge on credit is 3% and they are forbidden to surcharge debit per the agreement with visa and .Mastercard they signed