We have one timeclock onsite, not super old fashioned, but not the new web subscription. Employees have a pin, they press their pin and then IN or OUT. Simple as that.

Still, every week there are multiple employees that consistently just can’t get it right. Sometimes I can see it and correct it before payroll, even though I have nothing to go off of for corrections other than their memory, which we’ve proven is bad.

Worse is when I can’t tell there’s a problem, and I have people coming into my office on Friday at 4:52 while I’m packing up complaining that they were shorted hours on their paycheck. Hours for which there was no record, and they’ve informed zero people. (I guess it’s assumed I’m omniscient?)

We have a QR code posted next to the timeclock for when someone realizes they’ve made a mistake. They can scan it and within about 15 seconds shoot a message to the office so we have it on file and correct it. I’d say the use rate of that is mid single digits and dropping weekly.

Does anyone else have tips/tricks on how to keep timeclocks accurate and to keep employees accountable for keeping their own time? Is there a better timeclock tool, or location, or standard use procedure?

Any ideas are appreciated. Probably not switching to a cloud managed monthly subscription where I still have to buy my own device though.

I’m not trying to punish people or get away with not paying them. I want my employees to get paid correctly, and to get paid on time. I just need to accomplish that without adding to my workload every week by having to redo stuff at the last possible minute.

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  • Royal-Assumption-123@alien.topBEnglish
    1·
    10 months ago

    We went through a handful of software as well for clocking in/out. You still have the same problem. The employees have to still push a button to clock in, lunch, out. Which has not worked. However we are now trying a different approach. We have a new clock in software where employees can receive tokens for proper clocking in. Once they earned enough they can trade them in for gift cards to a number of places or items that the software provides. We are trying the reward system to give the employees a incentive to clock in/out properly so hopefully it sticks. Also we will be having weekly meetings to remind employees of the incentive and to market it to them as a big positive as part of the implementation process of the new software. cross fingers!