We have one timeclock onsite, not super old fashioned, but not the new web subscription. Employees have a pin, they press their pin and then IN or OUT. Simple as that.
Still, every week there are multiple employees that consistently just can’t get it right. Sometimes I can see it and correct it before payroll, even though I have nothing to go off of for corrections other than their memory, which we’ve proven is bad.
Worse is when I can’t tell there’s a problem, and I have people coming into my office on Friday at 4:52 while I’m packing up complaining that they were shorted hours on their paycheck. Hours for which there was no record, and they’ve informed zero people. (I guess it’s assumed I’m omniscient?)
We have a QR code posted next to the timeclock for when someone realizes they’ve made a mistake. They can scan it and within about 15 seconds shoot a message to the office so we have it on file and correct it. I’d say the use rate of that is mid single digits and dropping weekly.
Does anyone else have tips/tricks on how to keep timeclocks accurate and to keep employees accountable for keeping their own time? Is there a better timeclock tool, or location, or standard use procedure?
Any ideas are appreciated. Probably not switching to a cloud managed monthly subscription where I still have to buy my own device though.
I’m not trying to punish people or get away with not paying them. I want my employees to get paid correctly, and to get paid on time. I just need to accomplish that without adding to my workload every week by having to redo stuff at the last possible minute.
IMO this creates more beaucracy for the employee and payroll processing.
Hand on heart the problem is old time clock hardware not being smart enough to pick up on missed clock-ins and creating extra work and increased labor cost (tracking early but not late clock-ins) for OP instead of being able to put it on the employees to fill out and incentivise accuracy.
Not sure how… but I’ve spent 10 years of my life thinking and building solutions to this exact problem. I’d be happy to set up OP with a years free use of https://workforce.com/software/timeclock-app
If it’s something OP would want to revert I’ll personally fly and work for free in his business for a solid month. People that know me know that I’m only good for two things, specialized attendance problems and sweeping floors.
If it’s not the first I’ll take the broom