We have one timeclock onsite, not super old fashioned, but not the new web subscription. Employees have a pin, they press their pin and then IN or OUT. Simple as that.
Still, every week there are multiple employees that consistently just can’t get it right. Sometimes I can see it and correct it before payroll, even though I have nothing to go off of for corrections other than their memory, which we’ve proven is bad.
Worse is when I can’t tell there’s a problem, and I have people coming into my office on Friday at 4:52 while I’m packing up complaining that they were shorted hours on their paycheck. Hours for which there was no record, and they’ve informed zero people. (I guess it’s assumed I’m omniscient?)
We have a QR code posted next to the timeclock for when someone realizes they’ve made a mistake. They can scan it and within about 15 seconds shoot a message to the office so we have it on file and correct it. I’d say the use rate of that is mid single digits and dropping weekly.
Does anyone else have tips/tricks on how to keep timeclocks accurate and to keep employees accountable for keeping their own time? Is there a better timeclock tool, or location, or standard use procedure?
Any ideas are appreciated. Probably not switching to a cloud managed monthly subscription where I still have to buy my own device though.
I’m not trying to punish people or get away with not paying them. I want my employees to get paid correctly, and to get paid on time. I just need to accomplish that without adding to my workload every week by having to redo stuff at the last possible minute.
If they didn’t bother to clock in or out period and they don’t bother to let you know until after payroll is run,
Let them know it will be added to the next payroll, and let them know the late fee for doing it as well, if you can legally do that. That will probably stop it.
If they clock in, but forget to clock out and are padding time, manager/supervisor has to determine correct hours worked not to exceed scheduled hours worked based upon cameras, etc…. Not to exceed a certain number of dates per week.
If employee regularly reports hours exceeding hours worked c number of times per week, it’s an occurrence, they have to go through time card training, meet to go over issues with reporting. Etc…
And for repeat offenders it’s addressed in performance reviews for raises and promotions.
They may be an efficient worker, but if every pay period, every day hours are either missing or padded and managers and hR/payroll have to spend 15 minutes minimum per day correcting their time cards with them, it’s not meeting expectations.
That and it would be hard to promote them if they can’t figure out their own time card, how could they manage a team of 10 or more time cards.