I lost my sht after a customer told me I was an a$$ for asking to see an id for their purchase. I called them a btch and told them to get the f*ck out. I am tired of these entitled aholes coming into the shop thinking they can treat ppl like crap bc they’re buying something. AITA?
I don’t subscribe to the outdated “customer is always right” mantra, but it’s generally bad practice to insult customers regardless of their behavior. State your requirements for purchasing, and if they don’t want to comply and/or become hostile, politely and professionally provide them with the opportunity to leave. This way you never need to worry about being perceived as an asshole by other customers.
💯 I may have scared one of the other customers. 😓