As the title says. I’m not really sure what to do. I’m new to vendoring at events so I have no idea but I paid close to $500 for what was initially discussed as a 3 day event, then to find out that it was only two days when the person I was emailing mentioned the sign in and sign out times and I had to ask about the third day. The email also said “potential exposure to thousands of attendees” but it is barely in the hundreds, I would estimate maybe 150 people here. When I talked to a staff member, they told me they were expecting more ticket sales but the website crashed during peak ticket sales so they barely sold any. I’ve been to a three day event at this location before and our sales were through the roof at around 250 attendees. We barely made 6 sales. Not that it affected my sales either, but they also didn’t ask for a copy of my public liability insurance until I was like “uhhh hey, do you guys need this?”. Was placed under a speaker and literally couldn’t talk to customers. Overall a shitshow. I’m not really sure what to do. Is this one of those things I need to cop on the chin because I take the risk?

  • NoRatePayments@alien.topBEnglish
    1·
    10 months ago

    Ok, a few things:

    1. You can absolutely be asked to be comped at the next event and put in a better location. Explain your experience and I think they may work with you.
    2. The email said “potential exposure to thousands of attendees,” not “guaranteed exposure to thousands of attendees.” I think this probably covers them.
    3. This is part of being in business. Vendors won’t always meet your expectations. What if the reverse happened and you saw tens of thousands of people and made 500 sales? Would you be upset if they came back to you at the end of the show and demanded more money?
    • DueSignificance2628@alien.topBEnglish
      1·
      10 months ago

      We do a lot of events and learn from experience. Some organizers are better than others. The first year of doing an event can be a real gamble to see if it’s worthwhile, but then you know whether to go again the next time they hold it.