I am starting a business and hiring few employees and I need advice. I usually talk to people in polite manner and when asking for things I ask it out as a favor. This method can not work in business environment, we have responsibilities and duties to fulfill.
I do not want to sound rude, bossy, and clash with my employees but I also do not want to have a slack environment where employees just do whatever and expect to get paid by the end of the month. I would like to reach an “efficient, professional, and favorable” work environment . I really would like to avoid firing like the plague.
Once you are nice to them they will understand when you will be harsh due to lack of performance.
I learnt it the hard way. In my first business, I did exactly opposite. No clear goals. No roles defined. No KPIs. So didn’t know what I was doing. Though I was generally nice to them but I operated on vibes and mood rather than principles and rules.