I have an appliance repair business. I charge for labor and parts. I mark up my parts a flat percentage. How do I respond when a customer wants me to breakdown the cost of labor vs parts? Because I know what they are really trying to do is see if they can find the part cheaper on the internet.

  • Downtown_Jelly_1635@alien.topBEnglish
    1·
    10 months ago

    I’m in the irrigation business I mark my parts up 100 percent but I have to stock it and bring it to them if they have the parts I say ok but I won’t warranty it

    • vulcangod08@alien.topBEnglish
      1·
      10 months ago

      I have a friend who does that as well. He also has a form explaining that if the customer supplied part gets broken during installation, he will not replace it at his expense.