I don’t know where else to ask this and it’s outside of CS hours for square.
I have a square terminal, I lost the charger. Square doesn’t seem to sell replacement chargers, but my terminal wont charge on any other charger.
It doesn’t even try. I’ve tried everything from the cheap usb-c cables to the expensive ones. Samsung, apple, belkin, etc, plugged into my computer, into the wall, into the 12v in my truck. The cables all work fine, but the terminal just won’t charge on them.
So what chargers work for everyone else?
My terminal is dead and I need a good working charger for it by Friday.
Any 45W or higher USB-C should work. For the other chargers you have tried, have they been at least 45W?
Are you certain your electrical outlet is working?
The outlets are all definitely working, I checked the exact cords and outlets with my phone and it charged just fine.
But they’re all around 20w, so that must be the problem.
I found a 60w charger I can pick up in the morning, it’s meant for laptops that use USB-C to charge, but I’ll give that a try.