I’m really freaked out right now because I’ve heard horror stories. I got an email - a legit one, I believe, because it came from google.com - that someone named Emma Jack is claiming to own our business.
Needless to say, she doesn’t.
I didn’t want to click the link in the email in case it was a bad link so I went to Google maps to see if I could find a place to respond on there but I didn’t see one. She isn’t currently listed as an owner but I’m afraid she will be added and then she will immediately remove us.
Has anyone been through this? What kind of proof does Google accept? I haven’t had good experiences with this kind of thing before so I’m really scared I’m somehow gonna lose my Google maps business profile even though we are the rightful owner.
I’ve had several of these emails. It freaked me out, too. The emails were indeed fro Google claiming Jane Doe is claiming access to my domain.
I always click and say, “No.” I can detect spam/scam/phishing but when I see that these emails are from Google, I make certain to reply.
I don’t know the logistics behind someone being able to claim my business. It is freaky.