I’m curious about whether business owners have time to take customer feedback. How do you do it? Are you deliberate about collecting or asking for feedback? Or you take a mental note of direct feedback, and change things. What’s your process?
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Yes, it will take time from you to collect customer feedback
but you can
- hire VA which will cost you money for sure but some people find it good for them
or
- You could set up an AI automation system for that instead
AI automation systems can be more efficient and cheaper than hiring a VA.