I sell digital products aimed at web developers, and I’m facing a challenge. I need feedback from customers who have bought my products, but I’m finding it hard to get their testimonials.
Has anyone here dealt with a similar situation? I’m looking for a simple and effective way to gather feedback. If you have any systems or methods that work well for collecting customer reviews, please share them.
I’m especially interested in strategies that are easy to implement and don’t require a lot of technical know-how.
If you have a feedback section, just go back to clients getting permission to use it as testimonial. If you don’t have a feedback section, maybe try to implement one? And if implementing feedback section is not a solution, email you clients directly and share the link to a survey you created and ask them to fill it in as it helps you improve and bla blabla. Good luck!