Loved ADP. Was on Run when smaller. When we reached 100 employees, the PEO made sense and was the best move I ever made. They handled all workers comp, payroll, etc. I had a personal HR advisor who saved me many times. Employee with fake brain tumor? One with fake pregnancy? No problem! My advisor walked me through every situation so I would not be liable for anything. Love ADP!

Always be honest and direct. Set expectations from the start then have the client sign the project expectations so all are on the same page. Then, when questions arise you can refer back to the set expectations. If the expectations change such as time extension or something, discuss and update the expectations list to reflect it was satisfactory to all. Saves a lot of headaches on both sides