maroger@alien.topBtoSmall Business•Thoughts on a "you break it, you buy it" policyEnglish
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1 year agoPersonally when I go into a business and there are signs suggesting how I should behave, “you’re on camera” or you break it, you buy it, I become a timid customer and get a negative vibe. As a result I probably won’t engage as much with employees or even buy as much as I had planned. Sending such messages hurts a business more than helps it. If you want repeat customers, you will need to be aware of their level of comfort and their experience while there. Breakages, petty theft and damages are the cost of doing business. If there are high-priced items that are the brunt of the problem, you need to do a better job of placing/protecting them. As for holding parents responsible for their kids behavior, good luck.
Once Again (Peanut Butter). As a natural food line bought by people like me who appreciate recycling, this goes a little too far.