katmndoo@alien.topBtoSmall Business•Customer says package marked "delivered" was not delivered. Now what?English
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1 year agoThat’s a copout. You contracted for delivery with the carrier. They were still acting as your agent when they “delivered” it without a signature.
If you don’t want this to happen, send it signature-required and file a claim if it disappeared. If that is more expensive, then charge appropriately for shipping.
You’re probably fine, but in future spring for the extra few bucks to get signature-required delivery.