I don’t know how/when you settle up with your clients, but I used to have a little blurb, where I’d verbally go over rates with the clients and say the rate was x/hr, and you were charged this mileage, and whatever other fees, just to make sure they knew how the total was being calculated and right at the end I’d say it very clearly but nonchalantly so that I didn’t seem pushy, “and tips are never mandatory but always appreciated-it’s customary to tip 10-20% for good to great service, but again it’s not mandatory and anything is appreciated, the guys most often will just get a 20 note each or whatever”
I don’t know how/when you settle up with your clients, but I used to have a little blurb, where I’d verbally go over rates with the clients and say the rate was x/hr, and you were charged this mileage, and whatever other fees, just to make sure they knew how the total was being calculated and right at the end I’d say it very clearly but nonchalantly so that I didn’t seem pushy, “and tips are never mandatory but always appreciated-it’s customary to tip 10-20% for good to great service, but again it’s not mandatory and anything is appreciated, the guys most often will just get a 20 note each or whatever”