Oh I love a strawberry covered waffle! Damn it lol!

17% is terrible repeat business. I’d focus on getting that number way up before sinking time and money into attracting new customers who are 83% unlikely to return.

As a coffee shop, you should have regulars who are dropping in every day before work. Is your setup conducive to this? Or is it mandatory leisurely plant browsing that doesn’t make sense for the pre-work crowd? What’s your most re-ordered to-go food item? Least ordered?

I would expect $360 to be the price of a deep clean for like a studio apartment or maybe a small 1 bedroom apartment. Absolutely not 2,900 sq ft, absolutely no basement, absolutely no reorganization.

This question also makes me wonder if you get your house cleaned regularly (ie, biweekly) if not, it was probably way too dirty to expect organization at all in the initial session, let alone for that price.