I’ve had two dentists that seemed focus on production, rather than patients (or patience). They are strong Type A workaholics with demanding/exacting standards. They seem nice, but can get critical of their staff even in front of the patient. And I’m kind of person who notices when someone is rude to waiters and servers at restaurants.

One of them had a lot of that because he was a young dentist who bought a practice (comes with a lot of debt, and had a spendy wife and acrimonious relationship). He couldn’t keep an office manager, or hygienist, or dental tech/assistant for long.

The other was older, and his wife’s kindness and politeness helped reduce his attitude and made for workers who tended to stay long term. He had two office managers and his wife also worked as one, so their load was easier. They were strictly 8AM to 5PM, with an hour for lunch and not open Friday, Saturday, and Sunday. He was more established and likely had paid off all debt long ago.

I don’t know you, but I’m hoping you’re not the first.