Man, I am in the same boat as you are. Different business, but 100% the same problems.
It’s awesome that you are self-aware enough to be able to assess the situation to a certain point.
You must change something ASAP and stop the snowball effect that could follow from you not being present and making the right decisions.
What I did, and I think you should as well, is hire a consultant. I could guess that you are burned out, and this is your main problem. When you set up your processes and prepare your business for bringing the COO/Operations Manager, you will free up your scheduale and return to the joy of managing the company again.
If you decide to hire a consultant, make sure you hire someone experienced in your type of business. Not the niche but the structure of the business. Don’t settle for the cheaper one because you will end up paying more in the long run
Good luck!
Feel free to DM me. We are helping small businesses with these types of issues all the time.