I’m a barber and this is by far the slowest November I’ve had in years

I got 2 young kids, if we go into a store and one of them happens to damage goods I buy it, I’ve never even paid attention to if it’s policy it just feels like the decent thing to do. My opinion may not hold much weight because I work small business as well but I feel like it’s not out of line to ask to cover the cost of damaged goods