To be fair, I’d say that same risk factor/concept would have been present if the user had to work with an accountant or tax professional for the business too since the user may not have known how to do those either.
I’m not sensing what the issue is here. It would be like me reaching out to an accountant or tax professional since I’m not seated well on that stuff, they could take me to the cleaners and cause my project to goi under…
I’ll give you an idea I had since you mentioned the big box retailers… I think if someone can start an e-commerce operation and only give people the item THEY ACTUALLY NEED in 1-2 days and the rest waits on a standard shipping time window then I think shoppers may be willing to migrate to that platform… This means the young people could be happier to not only work at a place like that but also be glad to shop there too. Generous time off and no hard work unless your on the product line that does the 1-2 day shipping list and even then you rotate off that shift and only do a small amount of it.
I posted this comment because I have had this idea for a while and I want people to tell me what they think… I think I myself would be willing to shop at a place like that first instead of at an entity with an egregiously based business model…