Hey, while im not in need of your services, I hear what you’re saying.
This was me in a way, peaked at 27 staff.
And, to compound the issues, I’d added a bunch of services to attract more business due to financial struggle.
I was always putting out fires, while poorly handling the stress this created.
What moved the needle for me?
Going deep into systems and processes.
I began looking at how we delivered our service and realized we were more inefficient than I realized.
So I just focused on the core services that made the bulk of revenue and took the rest of our services down. Then as a team, we looked at ways to systemize various parts of our value delivery.
And there were many. For example, we began eliminating meetings for meetings sake.
By getting granular in our SOP’s we found a lot of what we were doing was hard work, not smart work.
Anyway, once we got our systems dialed in, we took off.
Hope this provides at least a little hope and encouragement.
Oh shit, I had someone reach out with the farm story. Smelled so wrong. I stopped replying.
My advice was the same: don’t go into areas you have no experience in.
I just figured they were incredibly stupid. Didn’t realize it was an attempted scam!