I’ve worked in dentistry for 13 years. I started as a dental receptionist and after going back to school I am now one of the dental hygienists.
After reading some of your comments, it seems like your office goals and expectations are not clear for staff. Who are the staff you fired? Dental front office? Dental assistants? How are they against you?
You have to set clear expectations for each staff members, from front office to back office, so that they all know what are the tasks they are to complete as part of their job description, that way you can use that information to assess their performance during employee reviews.
I would love to talk to you in greater detail to share what has worked and hasn’t worked in offices over the time I’ve worked in dentistry. Both from an administrative and clinical perspective. Send me a message if you wish.
I’ve worked in dentistry for 13 years. I started as a dental receptionist and after going back to school I am now one of the dental hygienists.
After reading some of your comments, it seems like your office goals and expectations are not clear for staff. Who are the staff you fired? Dental front office? Dental assistants? How are they against you?
You have to set clear expectations for each staff members, from front office to back office, so that they all know what are the tasks they are to complete as part of their job description, that way you can use that information to assess their performance during employee reviews.
I would love to talk to you in greater detail to share what has worked and hasn’t worked in offices over the time I’ve worked in dentistry. Both from an administrative and clinical perspective. Send me a message if you wish.