We just lost a $1.5 million dollar client because some folks in the room didn’t feel like it was necessary to spend $25K in tech upgrades that the client was requesting. The partners thought it wasn’t necessary this past year despite my objections. Turns out the client went to a different vendor that did just that and now we look like total idiots.
We just lost a $1.5 million dollar client because some folks in the room didn’t feel like it was necessary to spend $25K in tech upgrades that the client was requesting. The partners thought it wasn’t necessary this past year despite my objections. Turns out the client went to a different vendor that did just that and now we look like total idiots.