It’s kind of about tone and confidence. Like “And then you’ll have those boxes finished by 3pm for shipping”, but without any hint that you don’t think they can’t do it, or trying to sound all stern and crabby. Just a matter-of-fact.
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Joined 2 years ago
Cake day: October 28th, 2023
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You don’t want to cater to these kinds of clients. They will never be satisfied and will constantly try to screw you over.