Omg no. I don’t answer every email I get, especially unsolicited ones. Who has the time?

You don’t have to give a discount if you don’t want. Some people do, some people don’t. Both are okay.

There is a fixturing period, where no rent is paid. This is when you build out the space, and you are not open for business. Then you can negotiate a free rent period as well, when you are open.

12 months is quite a long time though. I imagine something has gone sideways.

My experience with a call service was a disaster. And for how expensive it was, it was easier to hire in house.

Do you have benefits? Do they have short term disability? It won’t be helpful for this situation, but good to know for the next time.

Think of it as wearing different hats. When you are doing the work, you wear your employee hat and get paid an employee wage.

Then you put on your owner hat. This is the hat you wear when making business decisions and other long term decisions. The owner gets any profit that is left after covering all the other salaries and expenses.

And hire a bookkeeper.