Yes, this happened to me when I started with SCORE. I think it is difficult for retired executives to listen to a small business’s dysfunction. They cannot fix everything, so they prefer to make one point and get off the phone.
SCORE is serious about tracking their mentors’ performance, and the way their survey is worded, a mentor succeeds if they help you in one way. I think they also have a KPI for scheduling a 2nd meeting after a 1st.
Also, they are pretty old. When people get old, they either go full Zen or their anger is the only thing keeping them alive!
Pretty sure this is a scam