Ordered 500 units from my moulding factory however they failed to update the invoice with their new bank details.
After I paid they told me of their mistake and to wait for the bounce. It cost me $120 and they dont seem to care.
How would you approach this? Keep in mind they have my mould that cost a lot of money so I cant exactly shop around.
Ill ask them to reduce the cost of the order to compensate at least partially