Handyman/ Remodeler here. I have never charged for estimates because my customers are usually honest and trust me. The following had happened to me maybe a dozen times in the last 25 years.
Just got ghosted on a multi door replacement project. The DIY dude wanted to do them himself but claimed he was not skilled enough. I was at his house for 90 minutes discussing door options, measuring his odd sized doors, and making suggestions.
He wanted to save some money so i gave him all the measurement details so he could order them without my mark up and he promised to call me to schedule the work when they were delivered. Just drove by and saw his house had three new doors. Almost knocked on the door to say hello and remind him of his promise. All he wanted was a professional to measure them for him. I would have agreed to do that for $50.00. Not cool.
Does anyone else here charge for estimates? I already add a trip charge for longer distances. Minimum mark up for materials. Always charge Time and Materials, to the quarter hour.
Estimates are just a cost of doing business in my opinion, they should always be free. Especially because during that time you are most likely selling yourself/services and not just giving an estimate. The unfortunate bit about free estimates, is if you aren’t willing to do it, there are several other competitors who will. I would count it as a learning experience and continue to shine through your work. You don’t want to miss out on opportunities because a competitors is always waiting to swoop in and take your potential customers.